Shipping policy

Shipping within NZ; We use Courier Post for delivery of our linen within NZ and this includes tracking on all parcels. No signature is required for delivery. IE it is a NON SIGNATURE service. Please enquire should you wish to request a “signature required” service instead. In most cases the use of Courier Post means an overnight delivery of your order. This will not be the cases with RD addresses and larger orders sent in boxes where we use Courier Post FREIGHT service. Sometimes South Island addresses may take longer than 1 night also. 

IraIra cannot be held liable for items that go missing using Courier Post. It is the responsibility of the customer to enquire about and rectify issues with parcels using their network. Please phone 0800 COURIER. 

Shipping to Australia; NZ Post International Courier is used to send parcels to Australia. This option is tracked and is a "Signature Required" service. Target delivery time is 2 - 6 working days to your Australian address.

Shipping Internationally; For anywhere else in the world, Please email us with the items you wish to purchase and we'll prepare a custom shipping quote for you.